Welcome to Silver Quirks ! We value your satisfaction and strive to provide you with high-quality products. Here, we have outlined our return and exchange policy to ensure a seamless shopping experience.
**1. Returns Policy:**
At Silver Quirks, we currently do not offer returns for any product. We believe in maintaining the utmost quality in every item we sell, and our team works diligently to ensure that each product meets the highest standards. Please carefully review your order before confirming it.
**2. Exchange in Case of Damage:**
In the unfortunate event that you receive a damaged or defective product, we do offer the option of an exchange. Kindly reach out to our customer support team or mail at us (support@silverquirks.com)within 2 days of receiving the damaged item. We will require photographic evidence of the damage for verification purposes. Once approved, we will arrange for a replacement of the same item. Please note that all exchanges are subject to stock availability.
**3. Product Exchange Timeframe:**
We understand that accidents can happen during transit. Therefore, we provide a 1-week window for product exchanges from the date of delivery. Please ensure that the item is unused, in its original packaging, and accompanied by the relevant documentation when initiating an exchange.
**4. Replacement Only, No Refund:**
In line with our commitment to quality and customer satisfaction, we offer replacements for damaged products only. Refunds in monetary form are not provided. However, we do issue store credit for the value of the damaged item, which you can use towards future purchases on our website.
Please remember that each item at Silver Quirks is handpicked and curated with care. We urge you to thoroughly inspect your order upon delivery to ensure its integrity. If you have any questions or concerns about our return and exchange policy, feel free to contact our customer support team or mail us at (support@silverquirks.com). We are here to assist you and make your shopping experience as enjoyable as possible.
Thank you for choosing Silver Quirks. Your trust in our brand means the world to us.